“Car dealerships are so toxic. The emotional roller coaster of never knowing how much my paycheck will be is exhausting, and I’ve been in the industry for a long time. On top of that, the pressure to sell as much as possible in order to actually make a living off of commission really takes a toll on you.”
“The customer service survey report is awful too. If even one customer gives me a 7 or 8 out of 10, I could lose $1,000 or more in pay — even if the low score was something finance did and the customer loved me.
“Last, before my state mandated an hourly wage for all commissioned salespeople, car salespeople were expected to work from opening until closing, which was typically 9 a.m. to 9 p.m. If a salesperson’s customer wanted to pick up their car on a day they have off, they’d have to come in to work and go over the features of the car with the customer. If they didn’t show up, the person who did the ‘delivery’ for them got half the credit and half their commission for the sale.”