Before you upgrade to VoIP, here are 10 important checklists.
VoIP is the most advanced form of business communication and has replaced ISDN and digital connectivity. VoIP makes the most of your broadband and data connection to make or receive calls.
VoIP can help you cut down on your business expenses, but it is not easy to navigate the telephony market. So, we’ve put together a list with 10 questions you need to ask before you consider upgrading. So, it will help you make the right decision for your company.
1.) What’s your internet speed?
A good broadband connection does not limit VoIP. We recommend that businesses have at least 28Mbps download speed. VoIP relies on your broadband connection to make and take calls. A slow connection can lead to poor quality calls that drop out.
If your broadband speed is less than our 28Mbps recommendation, we suggest one of the following:
- You might consider upgrading to a fibre broadband connection or a leased line.
- Select an on-the-wall system that isn’t dependent on broadband speed.
2.) How many phone calls do you answer each day?
If you have many calls per day, VoIP might not be the right choice for your business. VoIP makes use of your broadband connection. Businesses with high call volumes may have trouble maintaining high-quality calls. So is not an issue for large businesses, as many can’t handle such high call volumes.
All is not lost. There are many options to improve your connectivity if you are keen on VoIP. For businesses that make many calls daily, we recommend a leased phone line. You’d be able to have an uninterrupted, dedicated internet connection that can handle a large call volume without dropping calls or quality issues.
3.) Does any of your staff work remotely?
VoIP could be the perfect solution for you if any of your employees work remotely. Businesses are increasingly able to use home working. You can install VoIP on your client’s mobile or home computer and connect them to your phone system.
VoIP is the best communication platform for remote and home workers. You can work anywhere with a mobile app or desktop softphone, provided with an internet connection.
4.) Are you looking to expand?
A telecoms solution that grows with your business is essential if you expand …….